Fees & rebates

Fees

Our fees vary depending on the service you are seeking and which therapist in our team that you see. For specific information about our fees, please Contact Us.

Rebates

Some of our therapists are registered Medicare providers. If you obtain a Mental Health Treatment Plan from your GP or are referred by your psychiatrist you may be eligible to claim back a rebate from Medicare for each session. This applies to individual counselling only, not couple counselling. Refer to the Referral Options page for more information about how to obtain a Medicare rebate.

Private Health Insurance Rebates

Some of our therapists can provide private health insurance rebates. It is best to contact your private health provider and discuss the level of cover that you have.

Payment

Payment is required at the time of your session. We accept cash, EFTPOS, and credit card.

We have facilities to process your Medicare rebates back into the bank account of your choice. This makes claiming very easy and means that you do not need to visit a Medicare office. Make sure you bring your Medicare and EFTPOS cards with you to your sessions.

Cancellation Policy

24 hours notice is required for cancelled appointments, otherwise a cancellation fee will apply, which is 50% of the session fee.

Ready to get started?

Our friendly team are on hand now to take any enquiries you have. You are more than welcome to get in touch for an obligation-free chat, to ask any questions, or to schedule a face-to-face, online or telephone appointment.